Shipping policy
Here’s a professional shipping and return policy for your store zenviq.store:
Shipping & Return Policy
Welcome to zenviq.store. We are committed to providing a smooth and reliable shopping experience for our customers.
Shipping Policy
-
Orders are processed within 1–3 business days after confirmation.
-
Estimated delivery time is 7 business days depending on your location.
-
Delivery delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
-
Customers will receive tracking details once the order has been shipped.
Return Policy
We offer a 5-day return policy from the date of delivery.
Return Eligibility
To be eligible for a return:
-
The item must be unused and in its original condition.
-
The product must be returned with original packaging and tags.
-
Returns requested after 5 days of delivery will not be accepted.
Non-Returnable Items
-
Used or damaged products
-
Items without original packaging
-
Customized or personal-use products
Refund Process
-
Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.
-
Approved refunds will be processed within 5–7 business days to the original payment method.
Support
If you have any questions regarding shipping, returns, or refunds, please contact us at:
Email: zenviqstore@gmail.com
Thank you for shopping with zenviq.store.