Shipping policy

Here’s a professional shipping and return policy for your store zenviq.store:


Shipping & Return Policy

Welcome to zenviq.store. We are committed to providing a smooth and reliable shopping experience for our customers.

Shipping Policy

  • Orders are processed within 1–3 business days after confirmation.

  • Estimated delivery time is 7 business days depending on your location.

  • Delivery delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

  • Customers will receive tracking details once the order has been shipped.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Eligibility

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned with original packaging and tags.

  • Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

  • Used or damaged products

  • Items without original packaging

  • Customized or personal-use products

Refund Process

  • Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to the original payment method.

Support

If you have any questions regarding shipping, returns, or refunds, please contact us at:

Email: zenviqstore@gmail.com

Thank you for shopping with zenviq.store.